Terms of service
TERMS AND CONDITIONS — ROSE & MARGOT
This website is operated by Rose & Margot.
Use of this site implies acceptance of the terms, conditions and policies set out herein.
By browsing or making a purchase in our shop, you become part of the Service and accept these Terms of Service, including any additional policies accessible via links.
These terms apply to all users of the website.
1. Conditions of use
You may not use our products for any unlawful or unauthorised purpose.
Use of the Service implies compliance with the laws applicable in your jurisdiction, including intellectual property rights and copyright.
2. General conditions
We reserve the right to refuse service to anyone, at any time, without any obligation to provide justification.
It is prohibited to copy, reproduce or exploit any part of the Service without written authorisation.
3. Site information
We do not guarantee that all information displayed is accurate, complete or up to date.
The content is provided for informational purposes and may be updated without prior notice.
4. Modifications and prices
Product prices may be changed at any time.
We may also update, modify or suspend the Service without prior notice and without any liability.
5. Products and availability
Some items may be available exclusively online.
Images are representative and there may be variations in the final product.
6. Shipping
Delivery times depend on the country and on the carrier's logistics.
Estimated times are indicated in the Shipping Policy.
7. Errors or inaccuracies
We may update or correct information relating to:
- Product descriptions
- Prices
- Promotions or offers
- Shipping costs
- Stock availability
We reserve the right to make changes without prior notice, including to orders already placed.
8. Product availability and substitution
Due to the high demand for some items, it may happen that a product already purchased is not available at the time of processing the order.
In this case, we will contact the customer before proceeding with any shipment to offer an alternative product of equivalent value, at no additional cost, or a full refund of the order, at the customer's choice.
No shipment will be made until the customer confirms their preferred option.
9. Prohibited uses
You may not use the site for:
a) Unlawful activities
b) Infringement of intellectual property rights
c) Harassment, intimidation or discrimination
d) Introduction of viruses or harmful code
e) Collection of other users' personal data
f) Immoral or obscene purposes
Any breach may result in the immediate suspension of access.
10. Warranties and liability
We do not guarantee that the Service will be uninterrupted, error-free or completely secure.
We are not liable for any loss or damage arising from the use of the Service or of the products purchased.
11. Indemnification
The user agrees to indemnify and hold harmless Rose & Margot against any claim arising from the breach of these terms or from the infringement of third-party rights.
12. Amendments to the terms
We reserve the right to update these terms at any time.
Continued use of the site implies acceptance of the published amendments.
13. Contact
For any query relating to the terms and conditions:
info@roseandmargot.com